Shipping Policy
Please allow 3-4 business days for your order to be processed and prepared for shipment. We take great care to ensure that your products are handled with the utmost attention to quality during this time.
Shipping times typically range between 5-7 business days, depending on your location. Delays due to unforeseen circumstances can occasionally occur, but we strive to get your order to you as promptly as possible. Please note that the estimated shipping time may be affected by factors such as holidays and adverse weather conditions.
Return and Exchange Policy
All Sales Final: Once a purchase is made, it is considered final. We
regret that we are unable to accept returns or provide replacements or refunds for any products. Our commitment to quality and integrity means that each product is meticulously crafted by hand, and returning items would compromise their freshness and purity.
In the event that the product is in its original form and packaging, we offer an exchange option. However, please note that the product cannot be tampered with or altered in any way. Items returned for exchange must maintain their original integrity to be eligible.
Product Consistency Statement
Body Butter Consistency: Please be aware that body butters may arrive melted, especially in warmer regions. We meticulously create our products using natural ingredients, and variations in temperature can impact their consistency. If your body butter arrives in a melted state, we recommend placing it in the refrigerator until it regains its normal texture. Rest assured, the melting process does not affect the product's efficacy or the benefits it offers for your skin. The ingredients remain unchanged, and your body butter will continue to deliver its intended effects. Thank you for choosing Enriched Glow for your skincare needs. If you have any questions or concerns regarding our shipping, return, or exchange policies, please don't hesitate to reach out to our customer service team. Your satisfaction is our priority, and we are here to assist you.